Imad Eddy Salameh
About Imad Eddy Salameh
Imad Eddy Salameh serves as IT Staging Lab & Desktop Support at HSBC, where he has worked for 24 years. He holds multiple certifications in IT, including AWS and Microsoft credentials, and is experienced in training employees and managing large-scale IT projects.
Work at HSBC
Imad Eddy Salameh has been employed at HSBC Global Banking and Markets since 2000, serving in the role of IT Staging Lab & Desktop Support. Over the course of 24 years, he has contributed to various IT initiatives and projects within the organization. His responsibilities include supporting audio/visual setups in conference rooms and managing hardware and software inventory. Salameh has also played a key role in user data backup and the rollout of desktops and laptops for a significant number of users.
Education and Expertise
Imad Eddy Salameh has pursued extensive education in information technology. He achieved the Microsoft Certified Solutions Associate (MCSA) certification in Windows 10 and the Microsoft Certified System Engineer (MCSE) certification. Additionally, he holds multiple certifications from Amazon Web Services, including AWS Cloud Certified Developers, AWS Cloud Certified Solution Architect, and AWS Certified SysOps Administrator. He also completed the ITIL Foundation v3 certification in 2017, enhancing his expertise in IT service management.
Background
Salameh's educational background includes a Bachelor of Arts in Computer/Information Technology Administration and Management from The City University of New York, completed between 1987 and 1991. He also studied LAN Administration for Windows at New York University from 1998 to 1999. His foundational knowledge in IT has supported his long-term career in technology and systems management.
Achievements
Throughout his career at HSBC, Imad Eddy Salameh has managed significant projects, including the Windows 7 Evergreen project, which involved the inventory and rollout of desktops and laptops for over 4,300 users. He also managed the relocation of over 3,200 users and executives as part of Project Storm and the NYC Optimization Offices Project. His role in developing long-term strategies, capacity planning, and budget forecasting has contributed to the efficiency of IT operations within the organization.
Training and Development
In addition to his technical responsibilities, Imad Eddy Salameh routinely trains new employees and educates users on hardware and software usage. This aspect of his role emphasizes his commitment to knowledge sharing and enhancing the technical capabilities of staff within HSBC.