Ismajl Ramadani

Ismajl Ramadani

Teamleiter Customer Relations @ HSBC

About Ismajl Ramadani

Ismajl Ramadani is a Teamleiter Customer Relations at HSBC in Düsseldorf, having previously held various positions at Deutsche Bank and HSBC over a span of several years in Nordrhein-Westfalen, Germany.

Work at HSBC

Ismajl Ramadani has been employed at HSBC since 2018, holding various positions within the organization. He currently serves as Teamleiter Customer Relations, a role he has occupied since 2020 in Düsseldorf, Nordrhein-Westfalen. Prior to this position, he worked as Teamleiter AML FCR OPS TM for one year and as a Compliance-Analyst for another year. His tenure at HSBC reflects a progression through roles that emphasize customer relations and compliance within the banking sector.

Previous Experience at Deutsche Bank

Before joining HSBC, Ismajl Ramadani worked at Deutsche Bank as a Kundenberater from 2009 to 2017. During his eight years in this role, he was based in Köln, Nordrhein-Westfalen. His experience at Deutsche Bank contributed to his expertise in customer service and banking operations.

Education and Expertise

Ismajl Ramadani studied at Alfred-Müller-Armack-Berufskolleg Köln, where he specialized in Bank- und Finanzdienstleistungen. He completed his Ausbildung zum bankkaufmann from 2009 to 2012, which provided him with foundational knowledge and skills in banking and financial services. This educational background supports his professional roles in customer relations and compliance.

Professional Background

Ismajl Ramadani has built a career in the banking sector, with a focus on customer relations and compliance. His work experience spans over a decade, with significant roles at both Deutsche Bank and HSBC. His positions have involved direct customer interaction, compliance analysis, and team leadership, showcasing his versatility and commitment to the financial services industry.

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