Jabeen Sultana
About Jabeen Sultana
Jabeen Sultana is a Human Resources Executive at HSBC in Hyderabad, Telangana, India, where she has worked since 2018. She holds a Bachelor of Business Administration from Osmania University and has a background in customer service that enhances her human resources expertise.
Work at HSBC
Jabeen Sultana has been employed at HSBC as a Human Resources Executive since 2018. She has accumulated six years of experience in this role, contributing to the human resources functions within the organization. Based in Hyderabad, Telangana, India, her responsibilities include managing shared services and enhancing employee relations. Her background in customer service supports her efforts in improving communication and fostering a positive work environment.
Education and Expertise
Jabeen Sultana earned a Bachelor of Business Administration (BBA) degree from Osmania University, where she studied Business Administration and Management from 2014 to 2016. Her educational background provides a solid foundation for her role in human resources. She possesses expertise in managing shared services within the HR domain, which is essential for streamlining processes and improving operational efficiency.
Background
Before her tenure at HSBC, Jabeen Sultana worked in the consumer services industry, where she developed skills that are beneficial in her current human resources role. Her experience in customer service has equipped her with strong phone etiquette and communication skills, which enhance her interactions with employees and support effective employee relations.
Skills in Human Resources
Jabeen Sultana possesses strong skills in phone etiquette, which significantly improves customer interactions. Her ability to communicate effectively is a key asset in her role as a Human Resources Executive. These skills are critical for fostering positive employee relations and ensuring that communication within the organization is clear and effective.