Jade Lindsay James
About Jade Lindsay James
Jade Lindsay James is an OpEx and Quality Coach at HSBC in Birmingham, United Kingdom, where she has worked since 2020. With over five years of experience in people leadership, she focuses on engaging teams to improve performance through adherence to processes and streamlined procedures.
Work at HSBC
Jade Lindsay James has been working at HSBC since 2007, with her current role as OpEx and Quality Coach beginning in 2020. In this position, she focuses on engaging teams to ensure adherence to correct processes, which leads to improved performance. Prior to this role, she served as an Investigator from 2018 to 2020 and as a Team Manager from 2007 to 2018. Throughout her tenure at HSBC, she has developed a strong foundation in operational efficiency and quality management.
Education and Expertise
Jade studied at Sutton Coldfield College from 2001 to 2004, where she achieved a qualification in Fine/Studio Arts, General. Her educational background complements her professional experience, particularly in people leadership and coaching. With over five years of experience in these areas, she has honed her skills in enhancing operational efficiency and implementing streamlined procedures.
Background
Jade Lindsay James has a diverse background in the banking sector, specifically at HSBC, where she has held various roles over more than a decade. Her career path has included significant responsibilities in team management and quality assurance. This extensive experience has contributed to her ability to coach team managers effectively and improve overall operational performance.
Achievements
Throughout her career at HSBC, Jade has contributed to various initiatives aimed at enhancing operational efficiency. As an OpEx and Quality Coach, she focuses on coaching team managers to implement streamlined procedures. Her previous roles as Investigator and Team Manager have provided her with a comprehensive understanding of the processes and challenges within the organization.