Janine Bickley
About Janine Bickley
Janine Bickley serves as the Director and Global Head of Regulatory Business Support & Client Exits for Wholesale Client Services at HSBC, where she has worked since 2018. Previously, she spent 24 years at Goldman Sachs in London, where she held the position of Executive Director.
Current Role at HSBC
Janine Bickley serves as the Director and Global Head of Regulatory Business Support & Client Exits within Wholesale Client Services at HSBC. She has held this position since 2018 in the London Area, United Kingdom. In her role, she engages with stakeholders from Regulatory Compliance and Financial Crime teams to implement and review regulatory processes and governance related to client exits. Her leadership focuses on enhancing operational efficiency and compliance within the organization.
Previous Experience at Goldman Sachs
Prior to her current position, Janine Bickley worked at Goldman Sachs for 24 years, serving as an Executive Director from 1993 to 2017 in London, United Kingdom. During her tenure, she gained extensive experience in financial services, contributing to various initiatives and projects that shaped the company's operations and client services.
Key Initiatives and Contributions
At HSBC, Janine Bickley has implemented global standardization and proactive process controls to simplify complex data models, which has led to a reduction in manual checks and rework. She has also devised a global recognition program aimed at enhancing team motivation and performance within Wholesale Client Services. Additionally, she played a significant role in achieving HSBC's strategic Risk Weighted Assets (RWA) reduction objectives by collaborating across the organization to meet client off-boarding targets.
Leadership and Development Programs
Janine Bickley participated in the 2022 Accelerated Female Leadership Program at HSBC, which included 300 top-performing female leaders from across the HSBC Group. She has led the People Agenda for Wholesale Client Services, which encompasses over 2,000 employees. Her contributions have been instrumental in improving the annual Employee Survey and the rollout of the Employee Value Proposition.
Digital Transformation Initiatives
Janine Bickley has led the digital reengineering of regulatory and exit architectures at HSBC. This initiative resulted in the creation of the Regulatory Data Service (RDS) and the Client Offboarding Digital Interface (CODI), enhancing the organization's ability to manage regulatory compliance and client exits effectively.