Jason Cheung
About Jason Cheung
Jason Cheung is a Digital Coordinator at HSBC in Hong Kong, where he has worked since 2019. He has extensive experience in digital banking and project management, having previously held roles at HSBC and the UK government.
Work at HSBC
Jason Cheung has been serving as a Digital Coordinator at HSBC since 2019, based in Hong Kong. In this role, he focuses on enhancing digital banking experiences and improving customer journeys. Prior to this position, he worked as a Digital Analyst at HSBC from 2018 to 2019, where he contributed to various digital initiatives. His tenure at HSBC spans a total of five years, during which he has gained significant experience in the digital banking sector.
Education and Expertise
Jason Cheung earned his Bachelor’s Degree in Accounting from Glasgow Caledonian University, where he studied from 2011 to 2015. His educational background provides a solid foundation for his work in digital banking and project management. He has over three years of experience in digital banking, with a focus on quality assurance of products, and has developed expertise in managing digital projects effectively.
Background
Before joining HSBC, Jason Cheung worked at the Department for Work and Pensions (DWP) in the UK as a PMO from 2016 to 2017. His role involved project management and operations, specifically in rolling out over 12,000 hardware and software units. Additionally, he worked at FDM Group as a Business Consultant from 2016 to 2019, where he gained valuable experience in delivering digital solutions across various markets.
Achievements
Jason Cheung played a significant role in the development of a Credit Card application journey for markets including Singapore, Vietnam, and Indonesia. This initiative led to one of the countries receiving the Credit Card of the Year (Highly Acclaimed) at the Global Retail Banking Innovation Summit & Awards 2018. He also successfully delivered a global solution involving over 100 website journey forms, which were rolled out to 14 Asia Pacific markets in four different languages.
Project Contributions
Jason Cheung was instrumental in the successful delivery of the HKSAR Cash Payout Scheme, demonstrating his capability in managing large-scale projects. His contributions to various digital initiatives reflect his commitment to improving banking services and customer experiences in the digital realm.