Jason Siow
About Jason Siow
Jason Siow serves as the Vice President of Customer Service at HSBC, where he has worked since 2014. He is based in Singapore and focuses on delivering service excellence while managing a team dedicated to customer satisfaction.
Work at HSBC
Jason Siow has been with HSBC since 2012, holding various positions that reflect his commitment to customer service. He served as a Personal Wealth Manager from 2012 to 2013 before advancing to the role of Assistant Vice President (AVP) of Customer Service in 2014. In this capacity, he has spent ten years focusing on enhancing customer experiences. Since 2019, he has held the position of Vice President (VP) of Customer Service, where he leads a team dedicated to service excellence and compliance with internal controls and guidelines.
Education and Expertise
Jason Siow studied at Jurong Junior College from 2005 to 2006. He later pursued a Bachelor's degree in Banking and Finance at SIM Global Education, completing his studies from 2009 to 2012. His educational background provides a solid foundation for his roles in customer service and wealth management, contributing to his expertise in the banking sector.
Background
Based in Singapore, Jason Siow has developed a strong understanding of both local and regional customer service strategies. His career at HSBC has been marked by a focus on customer satisfaction and operational compliance. His passion for customer service informs his leadership style and team management approach.
Achievements
Throughout his tenure at HSBC, Jason Siow has demonstrated a commitment to delivering high-quality customer service. His leadership in managing a team focused on service excellence has contributed to the organization's customer service strategies. His experience in various roles within HSBC has equipped him with the skills necessary to navigate the complexities of customer service in the banking industry.