Joe Chen
About Joe Chen
Joe Chen is a Lead Digital Analyst at HSBC, where he has worked since 2020. He has extensive experience in business analysis, having previously held positions at HSBC, Ericsson, and Next Horizon, and holds a Bachelor of Arts in Finance from Washington State University.
Current Role as Lead Digital Analyst
Joe Chen currently serves as the Lead Digital Analyst at HSBC, a position he has held since 2020 in Guangzhou, Guangdong, China. In this role, he focuses on digital transformation initiatives and data analysis to enhance business performance. His responsibilities include leveraging data to drive strategic decisions and improve customer experiences. Chen's expertise in digital analytics contributes to HSBC's ongoing efforts to innovate and adapt in a rapidly changing financial landscape.
Previous Experience at HSBC
Joe Chen has extensive experience at HSBC, where he worked in various capacities. He served as a Business Analyst from 2016 to 2019, followed by a role as Senior Business Analyst from 2019 to 2020. During his tenure, he adopted Agile and DevOps models in development projects, which improved project delivery and efficiency. Chen played a significant role in process reengineering and requirement clarification, contributing to the overall effectiveness of HSBC Technology.
Experience at Ericsson
Prior to his roles at HSBC, Joe Chen worked at Ericsson as a Project Support Professional from 2012 to 2016. His work involved financial and business analysis, where he was deeply engaged in logistics and finance projects. These initiatives helped Ericsson achieve global alignment, demonstrating his ability to contribute to large-scale projects that require cross-functional collaboration and strategic insight.
Career at Next Horizon
Joe Chen began his career at Next Horizon, where he held the position of Senior Associate in Business Analysis from 2010 to 2012. In this role, he focused on analyzing business processes and identifying areas for improvement. His work laid the foundation for his subsequent roles in larger organizations, where he continued to develop his analytical skills and business acumen.
Education and Expertise
Joe Chen earned his Bachelor of Arts (B.A.) in Finance from Washington State University, studying from 2006 to 2009. His educational background in finance provides him with a strong foundation for his analytical roles in the banking and technology sectors. This expertise is evident in his ability to apply financial principles to business analysis and project management.