Joey Leonardo
About Joey Leonardo
Joey Leonardo serves as the Quality Assurance Site Lead for Financial Crime Risk Operations at HSBC, a position he has held since 2018. He has extensive experience in quality assurance roles within HSBC, spanning over 12 years, and holds a Bachelor of Science degree from the University of Santo Tomas.
Work at HSBC
Joey Leonardo has an extensive career at HSBC, spanning over 17 years. He began his tenure in 2005 as a Process Executive for US Cards Collections. He progressed to become a Quality Analyst in the same department from 2006 to 2009. Following this role, he served as a Quality Assurance Assistant Manager from 2005 to 2017, focusing on financial crime compliance. In 2010, he transitioned to a Risk Quality Consultant and Trainer for ASP Credit Card Operations and Personal Installment Loans, a position he held until 2015. Since 2018, he has been the Quality Assurance Site Lead for Financial Crime Risk Operations, overseeing quality assurance initiatives in this critical area.
Education and Expertise
Joey Leonardo earned a Bachelor of Science degree from the University of Santo Tomas, where he studied from 1992 to 1996. His educational background provides a foundation for his expertise in quality assurance and risk management within the financial sector. Additionally, his experience in various roles at HSBC has equipped him with specialized knowledge in financial crime risk operations, quality coaching, and compliance processes.
Background
Joey Leonardo attended St. Andrews School from 1987 to 1991, completing his secondary education before pursuing higher education at the University of Santo Tomas. His career at HSBC began shortly after his studies, leading to a long-standing involvement in quality assurance and risk management roles within the banking industry.
Achievements
Throughout his career at HSBC, Joey Leonardo has held multiple positions that demonstrate his commitment to quality assurance and risk management. His roles have included Quality Analyst, Quality Assurance Assistant Manager, and Quality Assurance Site Lead, reflecting his progression and expertise in the field. His contributions to financial crime risk operations have been significant, particularly in enhancing compliance and quality standards.