Jola Twardowska
About Jola Twardowska
Jola Twardowska serves as the Transformation Manager at HSBC's RBWM Technology COO, Workforce Management, where she has worked since 2018. With a strong background in financial analysis and management, she has held various roles in notable companies and earned multiple degrees in business and management.
Work at HSBC
Jola Twardowska has been serving as a Transformation Manager at HSBC since 2018. In this role, she is part of the RBWM Technology COO team, focusing on Workforce Management. Her responsibilities include driving and controlling financial forecasting and reporting processes, ensuring the quality of data presented to senior stakeholders. She plays a key role in maintaining the Transformation Programme, which identifies, executes, and tracks cost-saving opportunities. Additionally, she conducts in-depth billing analysis to highlight trends for management and coordinates with global colleagues and senior management to support business strategy execution.
Education and Expertise
Jola Twardowska has a robust educational background. She earned a Master's degree in International Relationships from Akademia Ekonomiczna im. Oskara Langego we Wrocławiu, completing her studies from 2006 to 2011. She furthered her education by obtaining a Doctor of Philosophy (PhD) in Strategic Management from Uniwersytet Ekonomiczny we Wrocławiu between 2014 and 2019. Additionally, she completed Postgraduate Studies in Financial Analysis at Wyższa Szkoła Bankowa we Wrocławiu from 2011 to 2012. Twardowska also studied Administration and Business Management at Universidad de Castilla-La Mancha, where she received an Erasmus scholarship for 11 months in 2009.
Background
Before her current role at HSBC, Jola Twardowska gained extensive experience in various financial and analytical positions. She worked at DXC Technology as a Senior Financial Analyst for Statutory Accountant from 2017 to 2018. Prior to that, she held multiple roles at HP, including Financial Analyst from 2014 to 2017 and Purchasing Administration Specialist with Spanish, Team Coordinator & SME from 2009 to 2012. She also served as a Customer Delivery Specialist at Hewlett Packard Enterprise from 2012 to 2013. Her early career included a position as a Sales Assistant and Cashier at Peek & Cloppenburg KG Düsseldorf in 2008.
Achievements
In her role at HSBC, Jola Twardowska has facilitated and supported the budget planning process, including challenging unrealistic forecasts. She interfaces with the RBWM COO, Business Managers, Finance Managers, PPM team, and IT Head to assemble forecasting and budgets, as well as analyze variances to targets. Her contributions to the Transformation Programme have been significant in identifying and executing cost-saving opportunities, demonstrating her ability to drive financial performance and strategic initiatives within the organization.