Jon Edgar
About Jon Edgar
Jon Edgar serves as the Strategic Change Director at HSBC Consulting Services, where he has led significant initiatives in regulatory management and operational resilience since 2022. Previously, he held various roles at HSBC, including Director of Global Compliance Transformation, where he implemented programs that improved efficiency and customer satisfaction.
Work at HSBC
Jon Edgar currently serves as the Strategic Change Director at HSBC Consulting Services, a position he has held since 2022. Prior to this role, he worked as the Director of Global Compliance Transformation from 2020 to 2022, where he led a Group Executive Committee program aimed at simplifying delegations of authority, invoices, and expenses. His tenure at HSBC also includes a role as COO Senior Manager for Performance, Finance & Operations from 2019 to 2022, where he focused on operational efficiency and performance management.
Education and Expertise
Jon Edgar earned a Bachelor of Science degree in Software Systems from the University of Nottingham, where he studied from 2005 to 2009. His educational background in Computer Science has equipped him with the technical skills necessary for his roles in strategic change and compliance within the financial sector.
Background
Jon Edgar attended Great Baddow High School from 1996 to 2001. His foundational education laid the groundwork for his subsequent studies in Computer Science and his career in the banking and finance industry.
Achievements
During his time at HSBC, Jon Edgar architected and led the award-nominated 'Customer First' program, which transformed HSBC UK's retail network and achieved high rankings in customer satisfaction. He also led the development of an integrated regulatory and policy management capability, which included five greenfield system builds for Global Risk and Compliance. Additionally, he spearheaded an initiative to enhance operational resilience within HSBC's technology organization.