Julio E. Reyes, Jr.
About Julio E. Reyes, Jr.
Julio E. Reyes, Jr. serves as Vice President and Senior Branch Manager at HSBC, where he has worked since 2019. He has extensive experience in the banking sector, having held various leadership roles at institutions such as Popular Bank, Citizens Bank, and Chase.
Current Role at HSBC
Julio E. Reyes, Jr. serves as Vice President, Senior Branch Manager at HSBC, a position he has held since 2019. In this role, he oversees branch operations and is responsible for enhancing customer service and branch performance. His focus includes international client relations, which aims to improve the branch's global customer service capabilities. Reyes has been instrumental in fostering community relations, ensuring that the branch maintains strong connections with local communities.
Previous Experience at HSBC
Before his current role, Julio E. Reyes, Jr. worked at HSBC as Vice President, Cluster Branch Manager from 2018 to 2019. During this year, he managed multiple branches, focusing on operational efficiency and customer satisfaction. His experience at HSBC builds on a solid foundation of branch management from his previous roles in the banking sector.
Experience at Popular Bank
Reyes held several positions at Popular Bank, including Vice President, Branch Manager from 2012 to 2015, and Vice President, Branch Area Manager from 2015 to 2018. Over these six years, he contributed to branch operations and customer service initiatives, enhancing the bank's presence in the Greater New York City Area.
Career at Citizens Bank and Chase
Julio E. Reyes, Jr. worked at Citizens Bank as Vice President, Branch Manager from 2010 to 2012. Prior to that, he spent time at Chase in various roles, including Teller, Assistant Branch Manager, AVP, and Senior Personal Financial Representative from 2005 to 2010. His diverse experience at Chase equipped him with a comprehensive understanding of branch operations and customer relations.
Education and Expertise
Julio E. Reyes, Jr. earned a Bachelor of Business Administration (B.B.A.) with a concentration in Finance from City University of New York-Herbert H. Lehman College. He also holds an Associate of Arts (A.A.) in Business Administration and Management from Borough of Manhattan Community College. His educational background supports his expertise in international client relations and operational efficiency, including the implementation of Six Sigma methodologies to enhance branch operations.