Kate Dalby
About Kate Dalby
Kate Dalby is a Department Manager at HSBC Retail Banking and Wealth Management in Leeds, United Kingdom, where she has worked since 2004, holding various positions including Team Manager and Senior Customer Service Representative.
Work at HSBC
Kate Dalby has been employed at HSBC Retail Banking and Wealth Management since 2004. She began her career as a Customer Service Representative, a role she held until 2006. She then advanced to the position of Senior Customer Service Representative from 2006 to 2007. In 2007, she became a Team Manager, a position she has maintained for 17 years. In 2016, she was promoted to Department Manager, where she continues to oversee operations in Leeds, West Yorkshire.
Education and Expertise
Kate Dalby studied at Whitcliffe Mount from 1997 to 2000. Her educational background has contributed to her expertise in customer service and management within the banking sector. Over her career at HSBC, she has developed skills in team leadership and customer relationship management.
Background
Kate Dalby has a long-standing career in the banking industry, specifically with HSBC Retail Banking and Wealth Management. She has worked in various roles, starting as a Customer Service Representative and progressing through multiple positions to her current role as Department Manager. Her experience spans nearly two decades in the Leeds area.
Career Progression
Kate Dalby's career at HSBC illustrates significant progression through various roles. Starting as a Customer Service Representative in 2004, she moved to Senior Customer Service Representative in 2006, and then to Team Manager in 2007. Her promotion to Department Manager in 2016 marks a key milestone in her career, reflecting her growth and contributions to the organization.