Kate Mc Lean
About Kate Mc Lean
Kate McLean is an IT Risk Analyst at HSBC, where she has worked since 2021. She has a background in customer service and relationship management at HSBC, along with formal education in English Literature, textiles, and media studies.
Work at HSBC
Kate Mc Lean has held multiple positions at HSBC, a leading global bank. She began her career at HSBC as a Customer Service Representative in Morpeth, England, from 2010 to 2013. Following this role, she transitioned to the position of Relationship Manager, where she worked for eight years in Newcastle upon Tyne until 2021. In 2021, she advanced to her current role as an IT Risk Analyst, where she has been contributing for three years.
Education and Expertise
Kate Mc Lean completed her secondary education at Duchess' Community High School, where she studied English Literature, Textiles, and Media Studies, achieving A Levels from 2003 to 2008. She furthered her education by obtaining a Certificate in Retail Banking Conduct of Business from CertRBCB. This educational background provides her with a solid foundation in both customer service and banking regulations.
Background
Kate Mc Lean has a diverse background in the banking sector, with a career spanning over a decade at HSBC. Her roles have evolved from customer service to relationship management and now to IT risk analysis. This progression illustrates her adaptability and commitment to professional growth within the financial services industry.
Professional Development
Throughout her career at HSBC, Kate Mc Lean has focused on enhancing her skills and knowledge in banking and risk management. Her experience as a Customer Service Representative and Relationship Manager has equipped her with valuable insights into customer needs and banking operations. Her current role as an IT Risk Analyst allows her to apply this knowledge to manage and mitigate risks associated with information technology in banking.