Katherine Leach
About Katherine Leach
Katherine Leach is a Complaints Representative with a background in retail management. She studied at Selby College from 2010 to 2012 and has previous experience at Ben Sherman in various managerial roles.
Work at HSBC
Katherine Leach currently holds the position of Complaints Representative at HSBC. In this role, she is responsible for addressing customer complaints and ensuring that issues are resolved effectively. Her experience in customer service and complaint resolution contributes to her ability to manage client concerns and enhance customer satisfaction.
Education and Expertise
Katherine Leach studied at Selby College from 2010 to 2012, completing a two-year program. Prior to that, she attended Barlby High School from 2005 to 2010, where she completed her secondary education. Her educational background provides her with foundational knowledge and skills applicable in her professional roles.
Background
Katherine Leach has a background in retail management, having worked at Ben Sherman in various capacities. She served as a Supervisor from 2015 to 2016 and later as a Concession Manager from 2016 to 2017, both roles based in London, Greater London, United Kingdom. These positions equipped her with valuable experience in team leadership and customer engagement.
Career Progression
Katherine Leach's career progression includes significant roles at Ben Sherman, where she advanced from Supervisor to Concession Manager within a year. Her responsibilities in these positions involved overseeing store operations and managing staff, which contributed to her professional development before transitioning to her current role at HSBC.