Katherine Nairn
About Katherine Nairn
Katherine Nairn is a Client Exit Manager at HSBC Commercial Banking in Birmingham, United Kingdom, where she has worked since 2018. She has held various positions within HSBC since 2005, accumulating extensive experience in banking and finance.
Work at HSBC
Katherine Nairn has been employed at HSBC Commercial Banking since 2005, holding various positions over the years. She currently serves as the Client Exit Manager, a role she has held since 2018 in Birmingham, United Kingdom. Prior to this, she worked as a Relationship Support Manager in Corporate Banking from 2013 to 2015. Her career at HSBC also includes positions such as Customer Due Diligence Case Manager from 2015 to 2018, Scheduling Coordinator from 2008 to 2010, and Technical Chargebacks Advisor from 2010 to 2013. Additionally, she began her career in the banking sector as a Customer Service Representative in HSBC Retail Banking and Wealth Management from 2005 to 2007.
Education and Expertise
Katherine Nairn studied at The London Institute of Banking & Finance, where she focused on Financial Markets & Risk, Marketing, Business Lending, and Relationship Management. She achieved a Professional Certificate in Banking (PCertb) during her studies from 2015 to 2017. This educational background has equipped her with the necessary skills and knowledge to excel in her roles within HSBC, particularly in client management and banking operations.
Background
Katherine Nairn has built her career in the banking industry, primarily with HSBC. Her experience spans over 15 years, with a focus on client management and support roles. She has worked in various capacities that have allowed her to develop a comprehensive understanding of banking operations and customer service. Her tenure at HSBC has been characterized by a commitment to client relations and operational efficiency.
Career Progression
Katherine Nairn's career at HSBC reflects a steady progression through various roles. Starting as a Customer Service Representative, she advanced to more specialized positions such as Technical Chargebacks Advisor and Scheduling Coordinator. Her transition to the role of Relationship Support Manager and subsequently to Client Exit Manager demonstrates her growth and the trust placed in her capabilities by HSBC. Each role has contributed to her expertise in managing client relationships and ensuring compliance within the banking sector.