Kathryn Dulini (She/Her)
About Kathryn Dulini (She/Her)
Kathryn Dulini serves as the Administration and Operations Manager for HSBC for Intermediaries in Sheffield, England, a position she has held since 2020. With over two decades of experience at HSBC, she has managed various roles focusing on operations, project management, and risk management.
Work at HSBC
Kathryn Dulini has held various positions at HSBC, demonstrating a long-standing commitment to the organization. She currently serves as the Administration and Operations Manager for HSBC for Intermediaries, a role she has occupied since 2020 in Sheffield, England. Prior to this, she worked as an Operations Project Manager from 2007 to 2017, and as a Business Support Manager for Intermediary Mortgages from 2017 to 2020. Her career at HSBC began in 1997 as a Customer Service Representative, and she has since taken on roles including Team Coach, Internal Control and Operational Risk Manager (on secondment), and Project Officer for both Mortgages & Credit Cards and Amanah Finance.
Education and Expertise
Kathryn Dulini studied at Tapton, where she developed foundational skills that have supported her career in operations and project management. Over her tenure at HSBC, she has gained expertise in risk management, issue resolution, and stakeholder negotiation. Her roles have required her to manage high-profile projects and deliver high-quality work under pressure, showcasing her ability to meet critical deadlines while maintaining attention to detail.
Background
Kathryn Dulini's professional journey began in 1997 at HSBC, where she worked as a Customer Service Representative. Over the years, she progressed through various roles, including Project Officer and Team Coach, ultimately leading to managerial positions. Her extensive experience at HSBC spans over two decades, reflecting her deep understanding of the banking and financial services industry.
Achievements
Throughout her career at HSBC, Kathryn Dulini has managed high-profile and regulatory projects, focusing on risk management and issue resolution. She has demonstrated a consistent ability to negotiate and influence stakeholders at all levels, which has contributed to her success in various managerial roles. Her attention to detail is evident in her thorough documentation practices, which have been critical in maintaining operational standards.