Katie Sayer
About Katie Sayer
Katie Sayer serves as the Managing Director and Head of Transformation for Global Payments Solutions at HSBC. With extensive experience in transformation roles across various financial institutions, she has held significant positions at HSBC and RBS over the past two decades.
Current Role at HSBC
Katie Sayer currently serves as Managing Director and Head of Transformation for Global Payments Solutions at HSBC. She has held this position since 2024, overseeing initiatives aimed at enhancing the bank's payment services on a global scale. Her role involves strategic leadership and the implementation of transformation projects that align with HSBC's objectives in the payments sector.
Previous Experience at HSBC
Katie Sayer has extensive experience at HSBC, having held multiple senior roles. She was Managing Director and Head of UK Transformation from 2022 to 2024, focusing on improving operational efficiencies in the UK market. Prior to this, she served as Managing Director, Head of Transformation Management for COO, HSBC Europe from 2020 to 2022. Additionally, she worked as Global Head of Design & Initiation for Group Programmes from 2017 to 2019, and as Strategic Change Director for Wholesale from 2019 to 2020.
Experience at Other Financial Institutions
Before her tenure at HSBC, Katie Sayer worked at the Royal Bank of Scotland (RBS) in various capacities. She was the Ring Fencing Programme Director from 2015 to 2017 and served as Programme Lead for Bank-Wide Transformation from 2014 to 2015. Earlier in her career, she held roles such as Global Transaction Services Operations Target Operating Model and Head of Ops Strategy & Change, Group Services at RBS. She also worked at ABN AMRO Bank N.V. as Programme Manager for Transaction Banking Operations and at Accenture as Project Manager in the Banking Sector.
Education and Qualifications
Katie Sayer studied at The University of Manchester, where she earned a Bachelor of Science with Honours in Chemistry from 1996 to 2000. This educational background provided her with a strong analytical foundation, which she has applied throughout her career in the financial services industry.
Board Membership at Surviving Economic Abuse
Since 2019, Katie Sayer has been a member of the Board of Trustees at Surviving Economic Abuse (SEA), an organization dedicated to addressing economic abuse and supporting survivors. In this role, she contributes her expertise in transformation and management to help guide the organization’s initiatives and strategic direction.