Kavitha Shanmugam
About Kavitha Shanmugam
Kavitha Shanmugam is a Customer Service Associate at HSBC, where she has worked since 2017. She previously served as a bank teller at Bank of India for eight months and holds a Bachelor of Engineering degree from Meenakshi College of Engineering.
Work at HSBC
Kavitha Shanmugam has been employed at HSBC as a Customer Service Associate since 2017. Over the course of seven years, she has developed expertise in customer support within the banking sector. Her role involves assisting clients with inquiries, resolving issues, and providing information about banking products and services.
Previous Experience at Bank of India
Before joining HSBC, Kavitha worked as a Bank Teller at Bank of India for eight months in Chennai, Tamil Nadu, India, from 2014 to 2015. In this position, she was responsible for handling customer transactions, managing cash, and providing banking services to clients.
Education and Expertise
Kavitha Shanmugam earned her Bachelor of Engineering degree from Meenakshi College of Engineering, where she studied from 2009 to 2013. This educational background has equipped her with technical knowledge and skills applicable in her current role in customer service within the banking industry.