Kelvin Hau
About Kelvin Hau
Kelvin Hau is a Senior Lead Technology Project Manager at HSBC, with extensive experience in project management and technology roles across various companies. He holds a Bachelor's degree in Information Technology and a Master's degree in Business Administration, and is recognized for his skills in vendor management and process improvement.
Current Role at HSBC
Kelvin Hau currently serves as a Senior Lead Technology Project Manager at HSBC, a position he has held since 2021. In this role, he is responsible for overseeing technology projects, ensuring alignment with business objectives, and managing project teams. His extensive experience in project management and technology integration contributes to the effective delivery of projects within the organization.
Previous Experience at HSBC
Kelvin Hau has held multiple roles at HSBC, including IT Manager for Contact Centre Infrastructure from 2004 to 2009 and Process Architect for the Global Contact Centre Business in 2017. His tenure at HSBC spans over a decade, during which he developed expertise in IT service management and process optimization, significantly contributing to the efficiency of the contact centre operations.
Education and Expertise
Kelvin Hau holds a Bachelor's degree in Information Technology from 香港城市大學 and a Master's degree in Business Administration from The Hong Kong University of Science and Technology. His educational background equips him with a solid foundation in both technical and managerial aspects, enhancing his capabilities in project management and technology implementation.
Project Management Experience
Kelvin Hau has significant project management experience, having worked as a Senior Project Manager at various organizations, including Chinasoft International, Protiviti, and Capgemini. His roles involved leading teams, managing vendor relationships, and implementing offshoring strategies. His expertise in process reengineering and continuous improvement has been instrumental in enhancing operational efficiencies in consumer banking.
Certifications and Professional Skills
Kelvin Hau holds several professional certifications, including Professional Scrum Master, AWS Certified Cloud Practitioner, and ITIL Foundation. These certifications reflect his commitment to continuous learning and professional development. He is recognized for his skills in vendor management, global processing, and as an experienced people manager, known for fostering teamwork and collaboration.