Ken Van Der Lely
About Ken Van Der Lely
Ken Van Der Lely serves as the Director of Distribution at HSBC, a position he has held since 2023. With a career spanning over a decade in various roles at HSBC and Barclays, he has received multiple awards for his contributions to the financial services sector.
Work at HSBC
Ken Van Der Lely has held multiple positions at HSBC, demonstrating a progressive career within the organization. He currently serves as the Director of Distribution, a role he has occupied since 2023. Prior to this, he was the Director and Head of Digital Proposition, Customer Strategy & Insight from 2020 to 2023. He also held the position of Director and Head of Customer Experience for one year from 2019 to 2020, and served as the Director and Head of Multi-Channel Operations from 2018 to 2019. His extensive experience at HSBC reflects his expertise in customer strategy and digital transformation.
Experience at Barclays Bank PLC
Ken Van Der Lely has significant experience at Barclays Bank PLC, where he worked in various roles over several years. He served as Head of Portfolio Management (Business Change) from 2014 to 2017. Prior to this, he was an Offshore Service Manager for one year from 2010 to 2011. His earlier roles at Barclays included Team Leader from 2008 to 2010 and Senior & Lead Business Analyst from 2011 to 2014. He was recognized as a runner-up for the Business Analyst of the Year award during his tenure at Barclays.
Education and Expertise
Ken Van Der Lely studied at The University of Birmingham, where he earned a BA(Hons) in Tourism Business Management. His educational background is complemented by his practical experience in the financial services sector, where he has developed expertise in customer experience, digital strategy, and business analysis. He also completed his secondary education at Good Hope School, where he studied for the HKCEE.
Professional Achievements
Throughout his career, Ken Van Der Lely has received several accolades for his contributions to the industry. He was awarded the Inspiring Leadership Award in 2018 from the Inspiring Leadership Trust while representing HSBC UK. Additionally, he has been recognized with the Barclays Way Ahead Platinum Awards twice, in 2012 and 2014, for his outstanding achievements and contributions to the organization.
Early Career at Zurich Financial Services
Ken Van Der Lely began his career as a Graduate Management Trainee at Zurich Financial Services, where he worked for one year from 2007 to 2008. This role provided him with foundational experience in the financial services industry, setting the stage for his subsequent positions in various organizations.