Klaudia Malinowska
About Klaudia Malinowska
Klaudia Malinowska is an IT Service Owner Specialist currently employed at HSBC, where she has worked since 2019. She has a background in IT support and analysis, with previous roles at HSBC and International Paper.
Current Role as IT Service Owner Specialist
Klaudia Malinowska currently holds the position of IT Service Owner Specialist at HSBC, a role she has occupied since 2019. In this capacity, she is responsible for overseeing IT services and ensuring they meet the needs of the organization. Her experience in this role contributes to the effective management of IT service delivery within the company.
Previous Experience at HSBC
Klaudia Malinowska has a substantial history with HSBC, where she worked in various IT roles. She served as an IT Service Control Officer from 2015 to 2016 for one year and later as an IT Application Analyst from 2017 for 11 months. Additionally, she held the position of IT Application Analyst and IT Service Owner from 2018 to 2019 for one year, all based in the Kraków area.
Experience at International Paper
Before her tenure at HSBC, Klaudia Malinowska worked at International Paper. She was employed as an IT Customer Support Specialist from 2013 to 2014 for one year and later as an IT Customer Support Specialist II for 7 months in 2014. Her roles involved providing technical support and assistance to customers, contributing to her expertise in IT service management.
Education at Jagiellonian University
Klaudia Malinowska studied at Jagiellonian University, where she focused on business management, specifically in the field of Zarządzanie firmą. She achieved a Licencjat (Lic.) degree, which provided her with foundational knowledge applicable to her roles in IT service management.