Lata Walsh
About Lata Walsh
Lata Walsh serves as Vice President and Senior Manager at HSBC, where she has worked since 2005. She holds a Bachelor's degree in Electrical and Electronics Engineering, an MBA in International Business, and a Master's degree in Computer Science, and has extensive experience in portfolio management and process improvement.
Work at HSBC
Lata Walsh has been working at HSBC since 2005, holding the position of Vice President and Senior Manager for 19 years. In this role, she has led enterprise-wide portfolios that encompass Product Advancement, Account Management, New Business and Sales, Compliance, Legal, and Finance. Her extensive experience at HSBC highlights her capability in managing complex operations and driving strategic initiatives within the organization.
Education and Expertise
Lata Walsh holds a Bachelor's degree in Electrical and Electronics Engineering from Osmania University. She furthered her education by obtaining an MBA in International Business from Kelleg Graduate School of Management. Additionally, she earned a Master's degree in Computer Science from IIT. This diverse educational background equips her with a strong foundation in both technical and business disciplines.
Background in Portfolio Management
Before her tenure at HSBC, Lata Walsh worked at Gallagher Bassett from 2013 to 2017, where she focused on Portfolio Management. During this time, she established processes and standards for the Portfolio Management Office and led initiatives to integrate Kanban and Agile/Scrum methodologies with traditional Waterfall IT delivery models. Her experience in this role contributed to her expertise in managing complex projects and improving operational efficiency.
Achievements in Process Improvement
Lata Walsh initiated and led a process improvement team that focused on integrating various delivery models to enhance project outcomes. She developed metrics dashboards to track deliverables on a monthly, quarterly, and yearly basis, ensuring transparency and accountability in project management. Additionally, she established standards to objectively assess the business value of initiatives, promoting a goal-oriented culture within her teams.
Management of International Claims Operations
In her career, Lata Walsh has held primary ownership for International Claims Operations across the UK, Canada, and Australia. This role involved overseeing operations and ensuring compliance with various regulations. Her responsibilities also extended to managing Domestic Claims Operations and Managed Care Operations, particularly during periods of management attrition, demonstrating her adaptability and leadership in dynamic environments.