Laura Doyle
About Laura Doyle
Laura Doyle serves as the Head of Payments Ops Technology at HSBC, where she has worked since 2020. With a strong engineering background and extensive experience in project management across various sectors, she has successfully managed complex projects and outsourced services contracts valued at approximately €70 million.
Current Role as Head Of Payments Ops Technology
Laura Doyle currently serves as the Head of Payments Operations Technology at HSBC. She has held this position since 2020, overseeing the technology operations related to payment systems. In this role, she applies her extensive experience in project management and technology to enhance operational efficiency and drive innovation within the payments sector.
Previous Experience at HSBC
Laura Doyle previously worked at HSBC as an IT Project Manager from 2016 to 2020. During her tenure, she focused on managing various technology projects that supported the bank's operational needs. Her role involved ensuring that projects were delivered on time and aligned with the bank's strategic objectives.
Background in Project Management
Laura Doyle has a diverse background in project management, having held various positions across different organizations. She worked as a Programme Manager at the National Assembly for Wales and at Cable & Wireless. Additionally, she served as a Change Process Implementation Project Manager at Bull Information Systems and as a Senior Project Manager at Fujitsu Services.
Experience with the European Commission
Laura Doyle worked as a Project Manager for the European Commission from 2009 to 2010. In this role, she managed outsourced services contracts valued at approximately €70 million, collaborating with a consortium that included Unisys, Siemens, and Bull. Her experience in this position contributed to her understanding of international project management and cross-cultural business practices.
Technical Expertise and Frameworks
Laura Doyle possesses a strong engineering background, which enhances her understanding of business direction and change management. She is experienced in implementing project control systems and technical standards within various frameworks, including ITIL, Prince2, RAD, and TOGAF. Her technical knowledge extends to multiple vendors' technologies, including infrastructure, databases, and virtualization.