Laura Tymon
About Laura Tymon
Laura Tymon serves as the Change Delivery Leader for Digital UK at HSBC, where she has worked since 2021. With a robust background in marketing and project management, she has held various roles at HSBC since 2008, contributing to digital banking initiatives across multiple brands.
Work at HSBC
Laura Tymon has held multiple positions at HSBC, starting as a Graduate Management Trainee from 2008 to 2010 in London. She progressed to various managerial roles, including Retail Branch Manager in Hull Beverley Road, Great Driffield, and Malton. From 2016 to 2018, she served as Regional Services Manager for HSBC RBWM North Region. In 2018, she transitioned to Marketing Effectiveness Manager for HSBC UK, first direct, and M&S Bank, a role she held for eight months. Subsequently, she worked as Project Manager for HSBC UK Group from 2018 to 2021. Currently, she is the Change Delivery Leader (Digital UK) at HSBC, a position she has held since 2021.
Education and Expertise
Laura Tymon has a strong educational background in financial services and business. She studied at The London Institute of Banking & Finance, earning a Diploma in Financial Services Management and a Certificate in Banking and Conduct Management. She holds a First Class Honours degree in Business & Marketing with Spanish from Sheffield Hallam University. Her expertise spans Agile working, Change Delivery, Risk Management, and Recruitment, which she has applied throughout her career in the financial services sector.
Background
Laura Tymon began her career in customer service as a Sales Assistant at Next Ltd and later as a Customer Service Representative at Halifax. She transitioned into marketing roles, including Marketing Assistant at York Medical Technologies Ltd and Marketing Manager at Animalcare Ltd. Her diverse experience in both customer service and marketing laid the foundation for her subsequent roles at HSBC, where she focused on change delivery and project management.
Achievements
During her studies at Sheffield Hallam University, Laura Tymon received the Hallam Award for Leadership, recognizing her leadership capabilities. She has successfully led digital banking initiatives across multiple brands, including HSBC UK, first direct, and M&S Bank. Her contributions to marketing effectiveness and change delivery within HSBC have been significant, reflecting her commitment to enhancing customer experiences in the financial services sector.