Leanne Hansberry
About Leanne Hansberry
Leanne Hansberry serves as the Local Director at HSBC in Ealing, England, a position she has held since 2021. With over 10 years of experience in Wealth and Retail Banking, she specializes in enhancing customer experience and driving digital transformation.
Work at HSBC
Leanne Hansberry has been serving as Local Director at HSBC since 2021, based in Ealing, England. Her tenure at HSBC spans over a decade, during which she has held various positions including Digital Coach, Senior Retail Branch Manager, and Sales and Service Manager. Prior to her current role, she worked in several capacities within the Retail Banking and Wealth Management division, contributing to customer service and operational efficiency.
Education and Expertise
Leanne Hansberry studied at Cardinal Wiseman RC School from 2001 to 2006. She furthered her education at ifs University College, where she obtained a Certificate in Retail Banking Conduct of Business from 2013 to 2014. With over 10 years of experience in Wealth and Retail Banking, she specializes in enhancing customer experience and driving digital transformation initiatives.
Background
Leanne Hansberry's career at HSBC began in 2010 as a Cashier. She progressed through various roles, including Customer Services Representative and Senior Customer Services Representative, before moving into management positions. Her experience includes working in different locations across London, such as Baker Street, Wembley, and Covent Garden.
Achievements
Throughout her career at HSBC, Leanne Hansberry has focused on cultural diversity and inclusion in people engagement. She has demonstrated expertise in executing change and removing barriers to facilitate digital transformation within the organization. Her roles have consistently involved enhancing customer experience and increasing market share.