Liela Nelson
About Liela Nelson
Liela Nelson serves as the Compliance Assurance Assistant Manager at HSBC, a position she has held since 2019. She has a strong educational background in law, holding a Master of Laws from the University of Wolverhampton and a Bachelor of Laws from Birmingham City University.
Work at HSBC
Liela Nelson has been serving as a Compliance Assurance Assistant Manager at HSBC since 2019. In this role, she has accumulated five years of experience in compliance assurance. Prior to her current position, she held several roles at HSBC, including Process Quality Adviser from 2013 to 2017, FCR Support Officer from 2017 to 2018, and Customer Service Representative from 2011 to 2013. Her extensive experience within the organization has contributed to her expertise in compliance and quality assurance.
Education and Expertise
Liela Nelson achieved a Master of Laws (LLM) in Legal Professions and Studies from the University of Wolverhampton, completing her studies from 2018 to 2019. She also holds a Postgraduate Diploma in Legal Practice (LPC) from Birmingham City University, which she obtained from 2010 to 2011. Additionally, she earned a Bachelor of Laws (LLB) in Law from Birmingham City University between 2007 and 2010. Her educational background supports her professional roles in compliance and legal matters.
Background
Liela Nelson's professional journey began in retail, where she worked at Deichmann as a Supervisor from 2009 to 2011 and as a Senior Sales Assistant from 2008 to 2009. She also held a position as a Sales Assistant at Priceless Shoes in 2007. Her early career included a volunteer role as a Trainee Adviser at Citizens Advice from 2009 to 2010. This diverse background in customer service and administration has enhanced her communication skills and ability to work effectively under pressure.
Achievements
In her compliance assurance roles, Liela Nelson has demonstrated a proven track record of exceeding targets. Her experience in various positions at HSBC has equipped her with strong time management skills and the ability to handle tasks effectively under pressure. These achievements reflect her commitment to excellence in compliance and customer service.