Linsy Kurian
About Linsy Kurian
Linsy Kurian is an Outcome Tester and UAT Tester at HSBC in Birmingham, United Kingdom, where she has worked since 2018. She has a diverse background in customer service and hospitality management, having held previous roles at HSBC and Starwood Hotels & Resorts Worldwide.
Work at HSBC
Linsy Kurian has been employed at HSBC since 2018, serving as an Outcome Tester and UAT Tester in Birmingham, United Kingdom. In this role, she is responsible for preparing remediation plans for accounts that require rectification during the outcome testing process. Additionally, she has been involved in the testing and implementation of new Cyber software, which is intended to replace the existing Recoveries System.
Previous Experience
Before her current role at HSBC, Linsy Kurian worked as a Collections Representative at HSBC from 2008 to 2015. This position spanned seven years and provided her with extensive experience in customer service and account management. Prior to her tenure at HSBC, she was employed at Starwood Hotels & Resorts Worldwide, Inc. as an Outlet Manager from 2002 to 2008, where she managed operations and staff within the hospitality sector.
Education and Expertise
Linsy Kurian has a diverse educational background. She studied at the Convent of Jesus and Mary in New Delhi, where she completed her Higher Secondary education from 1985 to 1997. She then pursued a Diploma in Hotel Management at the Merit Swiss Asian School of Hotel Management from 1998 to 1999. Furthering her education, she earned a Bachelor of Science degree in International Tourism from the Glion Institute of Higher Education in 2000.
Career Development
Linsy Kurian's career has evolved significantly over the years, transitioning from hospitality management to financial services. Her experience in the hotel industry has equipped her with strong customer service skills, which she has applied in her roles at HSBC. Her current position as an Outcome Tester reflects her ability to adapt and grow within different sectors.