Lorraine Ismail
About Lorraine Ismail
Lorraine Ismail is a Senior Programme Manager at HSBC, where she has worked since 2020. She has over three decades of experience in the financial sector, including various leadership roles at HSBC, particularly in compliance and risk management.
Work at HSBC
Lorraine Ismail has held multiple positions at HSBC over a span of several years. She began her career at HSBC in 1989, working in retail banking and banking operations for 18 years in Canada. She then transitioned to the role of Project Manager in the Program Management Office in Paris from 2007 to 2008. Following this, she served as Assistant Vice President of Credit Services from 2008 to 2011 in Canada. Ismail returned to London as Senior Programme Manager from 2013 to 2016. She later took on the role of Chief Operating Officer for Financial Crime Risk in Vancouver from 2016 to 2020, and subsequently served as Chief Operating Officer for Compliance for one year in Vancouver. Since 2020, she has been working in London as a Senior Programme Manager.
Education and Expertise
Lorraine Ismail studied at Capilano University, where she earned a degree in Art History from 1991 to 1995. Her educational background complements her extensive professional experience in the financial sector. Ismail has developed expertise in managing risk and change management projects, particularly in compliance and regulatory frameworks. She has been involved in significant regulatory reform projects, specifically related to Basel III, since 2020, demonstrating her capability in navigating complex financial regulations.
Background
Lorraine Ismail has a long-standing career in the financial services industry, primarily with HSBC. Her professional journey began in Canada, where she accumulated nearly two decades of experience in retail banking and operations. She has worked in various capacities across different regions, including Canada, the UK, and France. This diverse experience has equipped her with a comprehensive understanding of banking operations and compliance requirements in different markets.
Achievements
Throughout her career at HSBC, Lorraine Ismail has managed large-scale change programs, particularly focusing on implementing Basel III reforms for Europe and the UK. Her role as Senior Programme Manager has involved overseeing significant regulatory reform projects, showcasing her leadership in compliance and risk management. Ismail's contributions to the financial sector reflect her commitment to enhancing operational efficiency and regulatory adherence within the organization.