Lucy Craven Wickes
About Lucy Craven Wickes
Lucy Craven Wickes serves as the Managing Director and Global Head of CTO Transformational Change Delivery Portfolio at HSBC, where she has worked since 2014. With a background in operational risk and governance, she leads a diverse team of over 150 colleagues across 15 countries and manages a technology infrastructure change portfolio valued at $620 million.
Work at HSBC
Lucy Craven Wickes has served as Managing Director and Global Head of CTO Transformational Change Delivery Portfolio at HSBC since 2014. In this role, she manages a technology infrastructure change portfolio valued at $620 million. She oversees a team of more than 150 colleagues across 15 countries, leading projects that span 67 countries. Her responsibilities include engaging in risk, control, and audit management, with a focus on regulatory and compliance issues.
Previous Experience
Before her tenure at HSBC, Lucy Craven Wickes worked at Barclays as a Technology Partner from 2006 to 2014. She was responsible for various technology initiatives during her eight years at the company. Prior to Barclays, she served as Operational Risk and Governance Manager at AXA from 2004 to 2006, where she focused on operational risk management.
Education and Expertise
Lucy Craven Wickes studied at the University of Bristol, where she earned an MSci in Geography. She possesses expertise in Six Sigma, LEAN, and Agile methodologies, which she applies in her current role to enhance operational efficiency and drive transformational change within her teams.
Diversity and Inclusion Advocacy
Lucy actively champions diversity and inclusion within global teams. Her commitment to fostering an inclusive work environment is evident through her leadership and participation in various initiatives aimed at promoting diversity in the workplace.
Public Speaking and Conferences
Lucy Craven Wickes has spoken at various international conferences, sharing her insights and experiences in technology and transformational change. Her participation in these events highlights her role as a thought leader in the industry.