łukasz Cybula
About łukasz Cybula
Łukasz Cybula is a KYC Senior Analyst with a diverse background in various roles, including experience as a freelancer and in pension administration. He holds a Master's degree from Akademia Pedagogiczna Im. Komisji Edukacji Narodowej W Krakowie.
Work at HSBC
Currently, łukasz Cybula holds the position of KYC Senior Analyst at HSBC. In this role, he is responsible for ensuring compliance with Know Your Customer regulations and conducting thorough analyses of customer data to mitigate risks associated with financial transactions.
Previous Experience in Financial Services
Prior to his current role, łukasz Cybula worked at Capita as a Junior Pension Administrator from 2015 to 2016. His responsibilities included managing pension-related queries and assisting in the administration of pension schemes. He also worked as an Analityk Freelancer at PMR from 2014 to 2015, where he provided analytical support on various projects.
Background in Customer Service
łukasz Cybula has a background in customer service, having worked at Beverly Hills Video Sp. Z O.o. as a Pracownik Obsługi Klienta from 2007 to 2008. He later advanced to the role of Starszy Instruktor at the same company from 2008 to 2010, where he likely contributed to training and supporting staff in customer interactions.
Education and Expertise
łukasz Cybula earned a Master's degree from Akademia Pedagogiczna Im. Komisji Edukacji Narodowej w Krakowie, completing his studies from 2001 to 2006. His educational background provides a foundation for his analytical skills and expertise in compliance and customer service.