Lynnette Seow
About Lynnette Seow
Lynnette Seow serves as the Team Lead for Customer Due Diligence in Retail Banking and Wealth Management at HSBC, where she has worked since 2016. She has extensive experience in risk management and client services, having previously held managerial roles at HSBC in Vancouver.
Current Role at HSBC
Currently, Lynnette Seow serves as the Team Lead for Customer Due Diligence in the Retail Banking and Wealth Management division at HSBC. She has held this position since 2016, accumulating eight years of experience in this role while based in Vancouver. In her current capacity, she oversees the due diligence processes, ensuring compliance and risk management standards are met within the retail banking sector.
Previous Experience at HSBC
Lynnette Seow has a history of working at HSBC in various managerial roles. From 2012 to 2014, she was the Team Manager for Commercial Client Services in Vancouver. Following this, she served as the Team Manager for Commercial Banking, focusing on Customer Due Diligence from 2014 to 2016. This progression highlights her expertise in customer service and risk management within the banking industry.
Education and Expertise
Lynnette Seow obtained her Bachelor of Arts (B.A.) degree from Simon Fraser University, where she studied Economics and Linguistics. Her educational background provides a solid foundation for her work in the financial sector. She possesses expertise in managing migrations and outsourcing projects, which enhances her capabilities in operational efficiency and service delivery.
Background in Call Centre Management
Lynnette Seow has a background in call centre management, which contributes to her comprehensive understanding of client services. This experience has equipped her with the skills necessary to manage customer interactions effectively and to ensure high levels of service quality in her current role.
Skills in Vendor Management
Lynnette Seow possesses strong skills in vendor management, which are crucial for ensuring efficient operations and service delivery within her team. Her ability to manage vendor relationships effectively supports the overall objectives of the Customer Due Diligence function at HSBC.