Mahmoud Elsafty
About Mahmoud Elsafty
Mahmoud Elsafty is a Request For Information Analyst at HSBC, where he has worked since 2021. He has previous experience in customer service and accounting roles at various institutions in Egypt.
Current Role as Request For Information Analyst
Mahmoud Elsafty currently holds the position of Request For Information Analyst at HSBC, a role he has occupied since 2021. In this capacity, he is responsible for managing and responding to requests for information, ensuring that client inquiries are addressed efficiently. His experience in customer service and analytical skills contribute to his effectiveness in this role.
Previous Experience at HSBC
Prior to his current role, Mahmoud Elsafty worked at HSBC as a Premier Customer Service Representative from 2018 to 2021. During his three years in this position, he provided high-quality service to premier clients, addressing their banking needs and enhancing their overall customer experience.
Experience at National Bank of Egypt
In 2018, Mahmoud Elsafty served as a Customer Service Representative at the National Bank of Egypt (NBE) for nine months. His role involved assisting customers with their banking inquiries and transactions, which helped him develop a strong foundation in customer service within the banking sector.
Accounting Background and Education
Mahmoud Elsafty earned a Bachelor's degree in Accounting from Damanhour University, where he studied from 2009 to 2012. His academic background in accounting provides him with a solid understanding of financial principles, which is beneficial in his roles within the banking industry.
Early Education at Omar Makram School
Mahmoud Elsafty completed his early education at Omar Makram School, where he achieved a Very Good rating in Thanwaya Amma from 2007 to 2008. This foundational education set the stage for his further studies in accounting and his subsequent career in finance.