Mai Essam
About Mai Essam
Mai Essam is a Customer Service Representative with over eight years of experience at the National Bank of Egypt and twelve years at Citi in New York. She studied at the Higher Institute for Advanced Studies and Computer from 2008 to 2012.
Work at National Bank of Egypt
Mai Essam has been employed at the National Bank of Egypt since 2016. In her role as a Customer Service Representative, she has accumulated eight years of experience in providing customer support and assistance. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a high level of service quality.
Work at Citi
Since 2012, Mai Essam has worked at Citi in New York, New York, where she holds a position in sales. With over twelve years of experience in this role, she engages with clients to facilitate financial transactions and promote banking products. Her work involves building relationships with customers and understanding their financial needs.
Education and Expertise
Mai Essam studied at the Higher Institute for Advanced Studies & Computer from 2008 to 2012, completing a four-year program. This educational background has equipped her with knowledge and skills relevant to her roles in customer service and sales within the banking sector.
Background
Mai Essam has a diverse professional background, having worked in customer service and sales roles in the banking industry. Her experience spans multiple institutions, including the National Bank of Egypt and Citi, where she has developed expertise in client relations and financial services.