Mainak Mazumdar
About Mainak Mazumdar
Mainak Mazumdar is a Business Manager with extensive experience in operations management at HSBC Global Banking and Markets. He holds a BA in Hospitality Administration/Management from Queen Margaret University and has a background in financial management and data quality assurance.
Work at HSBC
Mainak Mazumdar has been employed at HSBC since 2006, initially serving as an Operations Manager and later transitioning to the role of Business Manager in 2010. His responsibilities include overseeing the helpdesk function, managing application and procedure queries, and ensuring accurate billing for various regions including the UK, France, and the US through the HSBC Integrated Billing System (HIBS). He interacts with regional finance controllers and department heads, providing insights and support related to financial management within HSBC Technology & Services Global Private Banking.
Education and Expertise
Mainak Mazumdar studied Hospitality Administration/Management at Queen Margaret University, where he graduated with a BA from 1997 to 2000. Prior to this, he completed his education at Don Bosco Liluah, focusing on Mathematics and Computer Science from 1985 to 1997. His educational background supports his expertise in operations management and financial oversight within the banking sector.
Background
Before joining HSBC, Mainak Mazumdar worked at Hyatt Regency as a Team Leader from 2003 to 2005. His role involved managing teams and contributing to operational efficiency. His extensive experience in the hospitality industry has provided him with a strong foundation in customer service and team management, which he has applied in his subsequent roles in the banking sector.
Achievements
In his current role at HSBC, Mainak Mazumdar is responsible for the financial management of the Global Private Banking sector. He oversees standard and ad-hoc reporting using SQL, ensuring data quality checks are maintained. He leads project and portfolio management through the Clarity system, handling various administrative tasks related to project resources and timesheets. His work contributes significantly to the operational effectiveness of HSBC Global Banking and Markets.