Malathi Hegde
About Malathi Hegde
Malathi Hegde is a Test Analyst at HSBC, where she has worked since 2013, following a seven-year tenure as a Customer Service Executive at the same company. She holds a bachelor's degree from EIILM Sikkim University and a master's degree from Karnataka State Open University.
Work at HSBC
Malathi Hegde has been employed at HSBC since 2013, currently holding the position of Test Analyst. Prior to this role, she worked as a Customer Service Executive at HSBC from 2006 to 2013. Her extensive experience at the bank spans over 11 years in her current position and 7 years in customer service, contributing to her knowledge of banking operations and customer relations.
Education and Expertise
Malathi Hegde completed her Bachelor's degree at EIILM Sikkim University, where she studied from 2010 to 2013. Following her undergraduate studies, she pursued a Master's degree at Karnataka State Open University from 2013 to 2016. This educational background has equipped her with the necessary skills and knowledge to excel in her current role as a Test Analyst.
Background
Malathi Hegde has a solid foundation in customer service and analytical skills, developed through her years of experience at HSBC. Her transition from a Customer Service Executive to a Test Analyst reflects her growth and adaptability within the financial services sector.
Professional Experience
With a career at HSBC that began in 2006, Malathi Hegde has accumulated significant experience in both customer service and testing roles. Her current role as a Test Analyst involves evaluating and ensuring the quality of software applications, which is critical for maintaining the bank's operational standards.