Małgorzata Kendziorek Plewniak
About Małgorzata Kendziorek Plewniak
Małgorzata Kendziorek Plewniak is a Digital Product Manager at HSBC, with a background in service management and digital adoption from her previous role at Capgemini. She has extensive experience in project management and gamification, having worked in various roles across multiple companies in the Kraków area since 2006.
Work at HSBC
Currently, Małgorzata Kendziorek Plewniak serves as a Digital Product Manager at HSBC, a position she has held since 2020. In this role, she is responsible for managing the digital product lifecycle, utilizing her expertise in analytical thinking and user-centric approaches to adapt products to market needs. She collaborates with various teams, including Developers, Testers, Business Analysts, and UX/UI Designers, to ensure effective product delivery. Her experience in a Kanban environment enhances her ability to streamline processes and improve product outcomes.
Previous Experience at Capgemini
Before her tenure at HSBC, Małgorzata worked at Capgemini from 2018 to 2020. Initially, she held the role of Digital Project Manager/Product Owner at MACS PL for one year. Following this, she transitioned to the position of Senior Service Management Consultant/Digital Adoption Manager for seven months. Her time at Capgemini allowed her to develop skills in project management and digital adoption strategies, contributing to her overall expertise in digital product management.
Educational Background
Małgorzata Kendziorek Plewniak has a solid educational foundation in finance, accounting, and graphic design. She earned her Master’s degree in finance and accounting with a specialization in investment counselling from The University of Economics in Cracow, studying from 2009 to 2011. Additionally, she holds a Bachelor’s degree in graphic design with a specialization in computer graphics from The University in Rzeszow, which she completed from 2007 to 2010. She also has a Bachelor’s degree in economics with a specialization in finance and accounting of enterprises from The University of Information Technology and Management in Rzeszow, achieved from 2006 to 2009.
Career in Project Management
Małgorzata has extensive experience in project management, having held various roles across multiple organizations. She worked as a Project Manager at INTERIA.PL from 2012 to 2013 and as a Project Team Leader from 2013 to 2014. Additionally, she served as a Project Manager at Infakt Sp. z o.o. for three months in 2012. Her role at SoInteractive as Consulting Solutions Manager/Gamification Product Manager from 2014 to 2018 further solidified her expertise in managing projects and implementing gamification strategies.
Skills and Tools Utilized
In her role as a Digital Product Manager, Małgorzata Kendziorek Plewniak employs various tools to enhance product management and analytics. She utilizes JIRA and Confluence for project tracking and collaboration, while Adobe Analytics and Splunk are used for data analysis and performance monitoring. Her ability to plan and set up OKRs is integral to managing the entire product lifecycle, ensuring alignment with business objectives and user needs.