Mandeep Singh
About Mandeep Singh
Mandeep Singh is the Senior Vice President and Head of Service Delivery at HSBC, a position he has held since 2014. He has extensive experience in service delivery and operations management, having previously worked at companies such as Dell, Convergys, and Bank of America.
Current Role at HSBC
Mandeep Singh serves as the Senior Vice President and Head of Service Delivery at HSBC. He has held this position since 2014, contributing to the bank's operations in London, Greater London, United Kingdom. In this role, he oversees service delivery processes and ensures operational efficiency within the organization.
Previous Experience at Dell
Prior to his current role, Mandeep Singh worked at Dell as a Process Director from 2004 to 2007. During his three years at Dell, he was responsible for managing process improvements and operational strategies that enhanced service delivery.
Experience at Convergys
Mandeep Singh held the position of Director of Program Management at Convergys from 2007 to 2011. Over four years, he managed various programs and projects, focusing on improving operational performance and client satisfaction.
Educational Background
Mandeep Singh studied at the Institute of Chartered Accountants of India from 1987 to 1991. He also earned a Bachelor of Commerce from Government College for Men, Punjab University, where he studied from 1983 to 1987. His educational background provides a strong foundation for his career in finance and operations.
Board Memberships
Since 2020, Mandeep Singh has held multiple board positions, contributing his expertise to various organizations. His involvement in these roles reflects his commitment to leadership and governance within the business community.