Mandy Baines Cii (Mp) Cert Rbcb Cert Pfs
About Mandy Baines Cii (Mp) Cert Rbcb Cert Pfs
Mandy Baines is a Jade Relationship Manager at HSBC, with over 13 years of experience in the financial services industry, particularly with high net worth clients. She has held various positions at HSBC since 2007, including roles in customer service and mortgage management.
Work at HSBC
Mandy Baines has held multiple positions at HSBC over a span of more than a decade. She began her career at HSBC as a Customer Service Officer from 2007 to 2011. Following this role, she served as a Premier Centre Co-ordinator from 2011 to 2016. Mandy then transitioned to the role of Mortgage and Protection Manager for a brief period in 2016 to 2017. She returned to a customer-focused role as a Senior Customer Service Officer from 2017 to 2018. Since 2018, she has been working as a Jade Relationship Manager in Birmingham, specializing in high net worth clients.
Education and Expertise
Mandy Baines has pursued education in financial services through the Institute of Financial Services (IFS) and the Chartered Insurance Institute (CII). Her qualifications include certifications in various financial services disciplines, enhancing her expertise in managing high net worth clients. This educational background supports her extensive experience in the financial services industry, which spans over 13 years.
Background
Mandy Baines has built a career in the financial services sector, primarily at HSBC. Her professional journey reflects a commitment to customer service and relationship management. Her roles have evolved from customer service positions to specialized management roles, indicating a growth in responsibility and expertise within the industry.
Achievements
Mandy Baines has developed a specialization in building long-standing relationships with clients, emphasizing trust and exceptional service. Her work with high net worth clients showcases her ability to cater to the unique needs of this demographic. Her tenure at HSBC, marked by various roles, reflects her dedication to providing quality service and fostering client loyalty.