Mandy Hunt
About Mandy Hunt
Mandy Hunt is a Business Relationship Manager at HSBC, where she has worked since 2011. She has extensive experience in stakeholder management and project support, having previously held various roles at HFC Bank and HSBC over a career spanning nearly three decades.
Current Role as Business Relationship Manager
Mandy Hunt has been serving as a Business Relationship Manager at HSBC since 2011. In this role, she actively manages key stakeholders, ensuring the successful delivery of critical projects and adherence to service level agreements. She is responsible for accurate invoicing and supports projects that impact suppliers, recommending improvements to current practices. Her focus on building and developing relationships with external parties contributes to the delivery of high-quality customer service.
Previous Experience at HSBC
Prior to her current role, Mandy Hunt worked at HSBC from 2008 to 2011 as part of the Service Operations Projects team. During her time there, she contributed to various operational projects, enhancing service delivery and operational efficiency. This experience built a foundation for her current responsibilities and strengthened her project management skills.
Career at HFC Bank
Mandy Hunt's career began at HFC Bank, where she held several positions from 1994 to 2002. She worked as a Quality Assurance Operator from 1994 to 1997, followed by roles as a Dealer Services Advisor, Assistant Fraud Analyst, and MIS Analyst. These positions allowed her to develop a diverse skill set in quality assurance, fraud analysis, and management information systems, which have been beneficial in her subsequent roles.
Educational Background
Mandy Hunt attended Moseley Secondary School from 1982 to 1987, where she studied English Literature, History, and English Language. This educational background provided her with foundational skills in communication and critical thinking, which are essential in her professional roles.
Operational Risk Management Skills
In her current position, Mandy Hunt continually reassesses operational risks associated with her role. She considers changing economic or market conditions, legal and regulatory requirements, and the impact of new technology. This proactive approach helps her mitigate risks and ensure the smooth operation of projects and services.