Mandy Johnstone
About Mandy Johnstone
Mandy Johnstone is an Everyday Banking Agent at HSBC, where she has worked since 2021. She has extensive experience in various roles within the bank and also operates her own business, Studio 17 Stationery.
Work at HSBC
Mandy Johnstone has held multiple positions at HSBC over her career, demonstrating a diverse skill set in banking operations. She began her journey at HSBC as a Cashier from 2006 to 2008. After a brief hiatus, she returned to the bank as a Senior Customer Service Representative and Business Specialist from 2008 to 2011. She continued to advance her career, serving as a Senior Customer Service Representative and Power of Attorney Champion from 2011 to 2021. In 2020, she worked in the Disputes Team within Banking Operations for seven months. Most recently, she has been working as an Everyday Banking Agent since 2021.
Education and Expertise
Mandy Johnstone completed her secondary education at Netherhall School, where she achieved seven GCSE qualifications, including two in Maths and English. She furthered her education at The London Institute of Banking & Finance, obtaining the Certificate in Retail Banking Conduct of Business (CertRBCB). Her educational background supports her extensive experience in the banking sector and her commitment to continuous learning and self-development.
Entrepreneurial Ventures
In addition to her banking career, Mandy Johnstone operates Studio 17 Stationery, showcasing her entrepreneurial skills. This venture reflects her ability to balance professional responsibilities while pursuing personal business interests, indicating a multifaceted approach to her career.
Leadership and Financial Management
Mandy Johnstone serves as the Finance Director at HD Developments (Cumbria) Ltd. This role highlights her strong background in financial management and leadership. Her experience in various customer service and banking roles complements her responsibilities in financial oversight, demonstrating her capability in managing financial operations effectively.
Professional Skills and Attributes
Mandy Johnstone is recognized for her resilience and adaptability in fast-paced environments. She effectively supports her peers through organizational changes, showcasing her ability to navigate challenges within the workplace. Her commitment to continuous learning and self-development further underscores her proactive approach to professional growth.