Marek Wolanczyk
About Marek Wolanczyk
Marek Wolanczyk is a Virtual Desktop Operations Subject Matter Expert with extensive experience in IT infrastructure and service management. He has worked for companies such as Tieto and IBM, specializing in Citrix products and holding certifications in Microsoft and Citrix technologies.
Current Role at IBM
Marek Wolanczyk currently serves as a Senior IT Specialist at IBM, a position he has held since 2016. His role involves providing advanced technical support and solutions in the realm of IT infrastructure. He has accumulated over eight years of experience in this capacity, focusing on customer-oriented service management, particularly in virtual desktop operations.
Previous Experience at Tieto
Marek Wolanczyk has extensive experience with Tieto, where he held multiple roles from 2008 to 2014. He started as a Technical Specialist in Windows, progressing to Senior Technical Specialist, and later served as a Senior Service Architect for Citrix. His tenure at Tieto spanned over five years, during which he developed expertise in infrastructure architecture and service management.
Experience at IBM
Before his current role, Marek Wolanczyk worked as an Advisory IT Specialist at IBM from 2014 to 2016. His responsibilities included advising on IT solutions and enhancing service delivery. This role contributed to his professional development and expertise in IT services.
Education and Certifications
Marek Wolanczyk earned a Master of Science degree from Silesian Technical University, where he studied from 1996 to 2001. He holds certifications as a Microsoft MCITP and Citrix CCEE, specializing in Citrix products such as XenApp and XenDesktop. These qualifications support his role as a Virtual Desktop Ops SME.
Specialization in Virtual Desktop Operations
Since 2016, Marek Wolanczyk has been recognized as a Virtual Desktop Ops SME. His focus is on customer-oriented service management, particularly within Citrix products. This specialization highlights his commitment to delivering effective virtual desktop solutions and enhancing user experiences.