Mariana Torres
About Mariana Torres
Mariana Torres serves as the Chief Operations Officer for HSBC in Mexico and Latin America, a position she has held since 2016. She has extensive experience in operations and business resilience, having previously worked in various managerial roles at HSBC, AXA, and ING.
Current Role at HSBC
Mariana Torres serves as the Chief Operations Officer for HSBC in Mexico and Latin America. She has held this position since 2016, contributing to the bank's operational strategies and efficiency for over eight years. In her role, she oversees various operational functions, ensuring alignment with the bank's objectives and compliance with regulatory standards.
Previous Experience at HSBC
Before her current role, Mariana Torres worked at HSBC as the Business Resilience Subdirector for Mexico and Latin America from 2010 to 2015. In this capacity, she focused on enhancing the bank's resilience against operational disruptions and ensuring continuity of services across the region.
Career Background in Crisis Management
Mariana Torres has a background in crisis management and business continuity, having worked at AXA as the Crisis Management and Business Continuity Manager from 2007 to 2010. Her responsibilities included developing strategies to mitigate risks and ensure the organization could effectively respond to crises.
Education and Academic Background
Mariana Torres studied at Tecnológico de Monterrey from 1995 to 1999, completing a four-year program. She also attended Universidad La Salle, A.C., from 2001 to 2004, where she studied for three years. Her educational background has equipped her with the knowledge and skills necessary for her roles in operations and management.
Professional Experience Prior to HSBC
Prior to her tenure at HSBC, Mariana Torres worked at ING as the Health Vendors Country Manager from 2004 to 2006. In this role, she managed relationships with health vendors, contributing to the company's operational effectiveness in the health sector.