Mark Johnson
About Mark Johnson
Mark Johnson serves as the Head of Strategy and Planning for Unsecured Lending at HSBC, where he focuses on cost reduction and process efficiency. He has extensive experience in finance and transformation roles across various companies, including Fiserv, HomeServe, and Bank of America.
Work at HSBC
Currently, Mark Johnson serves as the Head of Strategy and Planning for Unsecured Lending at HSBC. He has held this position since 2020, working from Birmingham, England. In this role, he focuses on defining finance strategies that emphasize cost reduction. Johnson has also implemented systems automation initiatives aimed at streamlining processes within the unsecured lending sector, contributing to enhanced operational efficiency.
Previous Experience in Financial Services
Before joining HSBC, Mark Johnson held several key positions in the financial services industry. He worked at Fiserv as a Principal - Engagement Manager from 2011 to 2015, where he operated in both the UK and international markets. He also served as the Director of Transformation at HomeServe from 2015 to 2018. Prior to these roles, Johnson was with Bank of America, where he worked as Senior Vice President - Business Control from 2009 to 2011 and as Head of Customer Marketing Pricing from 2002 to 2006.
Education and Expertise
Mark Johnson studied at The University of Manchester, where he earned a BA in Economics with Honours, specializing in Accounting and Finance from 1995 to 1998. His educational background supports his expertise in process re-engineering and finance strategy, which he applies in his current role at HSBC to enhance the efficiency of unsecured lending operations.
Interim Role at Tungsten Network
In 2019, Mark Johnson took on the role of Interim Finance Transformation Programme Director at Tungsten Network, where he worked until 2020. This position allowed him to further develop his skills in finance transformation, preparing him for his subsequent role at HSBC.