Martiniano Jake Neri
About Martiniano Jake Neri
Martiniano Jake Neri is a Business Support Officer at HSBC, with a diverse background in banking, education, and customer service. He holds a Bachelor of Science in Management Information Systems and Services and is passionate about enhancing systems through statistical insights and collaborative efforts.
Work at HSBC
Martiniano Jake Neri has held multiple positions at HSBC, starting as a Personal Banking Representative from 2017 to 2020 in Parramatta, New South Wales, Australia. He then transitioned to a Personal Banking Officer role from 2019 to 2020. Currently, he serves as a Business Support Officer since 2020 in Sydney, New South Wales. In his current role, he acts as an in-house Salesforce consultant, focusing on optimizing work processes for the Third-Party Group in Credit Cards & Mortgages.
Education and Expertise
Martiniano Neri studied at Xavier University in the Philippines, where he earned a Bachelor of Science degree in Management Information Systems and Services from 1997 to 2003. He furthered his education at Mindanao University of Science and Technology - Lapasan, where he completed Post-Graduate Studies in Educational Leadership and Administration from 2006 to 2010. His academic background supports his passion for enhancing systems through insights derived from statistics and open-researches.
Background
Before joining HSBC, Martiniano Neri worked in various roles that contributed to his professional development. He served as a University Professor and Research Associate at Capitol University from 2010 to 2012. He also worked at Fleetmatics as a Product Trainer & Customer Care from 2015 to 2016 and at TSA Telco Group as a Customer Experience Specialist from 2014 to 2015. His diverse experience has shaped his approach to customer service and business support.
Achievements
Throughout his career, Martiniano Neri has demonstrated a commitment to continuous learning and professional growth. He advocates for engagement with others to overcome knowledge limitations. His role as an in-house Salesforce consultant highlights his ability to enhance operational efficiency. Additionally, he enjoys capturing life moments through photography and documenting personal experiences in video, reflecting his creative interests outside of his professional endeavors.