Massimo Garaffa

Massimo Garaffa

Client Integration Manager @ HSBC

About Massimo Garaffa

Massimo Garaffa is a Client Integration Manager at HSBC, where he has worked since 2017. He has extensive experience in project and programme management across various companies, including Santander UK, Ericsson, and Microsoft, and holds a PhD in Electronic Engineering.

Current Role at HSBC

Massimo Garaffa serves as the Client Integration Manager at HSBC, a position he has held since 2017. In this role, he is responsible for implementing automatic payment and reconciliation solutions for HSBC's largest corporate and financial clients across 42 countries. He also focuses on migrating clients to new connection channels to ensure compliance with audit requirements. Garaffa is involved in creating bespoke solutions tailored to the specific business needs of HSBC's corporate and financial clients.

Previous Experience at Santander UK

Prior to his current role, Massimo Garaffa worked at Santander UK as a Change Manager in 2015. His tenure lasted for 10 months and took place in London, United Kingdom. During this time, he contributed to various change management initiatives within the organization.

Background in Programme Management

Massimo Garaffa has extensive experience in programme management, having held positions at several notable companies. He worked as a Programme Manager at Omnifone from 2010 to 2013, and at Monitise for 6 months in 2014. Additionally, he served as a Programme Manager at Ericsson from 1999 to 2001 and at Danger from 2003 to 2008. His expertise in programme management has been instrumental in driving projects within the technology and financial sectors.

Education and Expertise

Massimo Garaffa studied Electronic Engineering at Universita' degli Studi Federico II di Napoli, where he achieved a PhD. His academic background laid the foundation for his career in technology and finance. He began working on APIs at Microsoft and later applied this expertise in the music services industry in 2010. His technical knowledge has been critical in launching real-time API payments for corporates in the financial services sector.

Career Timeline and Key Roles

Massimo Garaffa's career spans multiple roles across various organizations. He worked at Microsoft as a Programme Manager from 2008 to 2010 and held project management positions at Barclays and BlackBerry. His work experience also includes a role as Solution Delivery Manager at Ericsson. This diverse background has equipped him with a broad skill set applicable to client integration and financial services.

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