Mauricio Domingues Ribas
About Mauricio Domingues Ribas
Mauricio Domingues Ribas serves as the Head of IT Markets & Security Services for HSBC in Mexico, leading a team of over 40 professionals. He has extensive experience in various IT roles at HSBC, including IT Programme Manager and Head of IT Compliance for Latin America, and has a strong educational background in computer science and business administration.
Current Role at HSBC
Mauricio Domingues Ribas serves as the Head of IT Markets & Security Services Mexico at HSBC. He has held this position since 2020 and is based in the Mexico City Area. In this role, he leads a team of over 40 professionals within the Markets & Security Services IT team. His responsibilities include collaborating with business and operations teams to enhance service delivery and operational efficiency. He manages an annual portfolio budget of 3-4 million USD, focusing on strategic initiatives that align with the organization's objectives.
Previous Experience at HSBC
Mauricio Domingues Ribas has extensive experience at HSBC, where he held various positions over a span of 16 years. He began as a Software Analyst from 2004 to 2006, then progressed to Team Leader from 2006 to 2010. He served as Delivery Manager from 2010 to 2012, followed by a role as Software Delivery Subdirector from 2012 to 2015. He later worked as an IT Programme Manager from 2016 to 2018 and as Head of IT Compliance Latin America from 2019 to 2020. His diverse roles contributed to his comprehensive understanding of IT operations within the banking sector.
Education and Expertise
Mauricio Domingues Ribas has a solid educational background in technology and management. He studied Electronics at Universidade Tecnológica Federal do Paraná, earning a Technician degree from 1996 to 1999. He then pursued a degree in Computer Science at Pontifícia Universidade Católica do Paraná, graduating from 1999 to 2002. He completed a post-graduation in Development of Object-Oriented Software with Java Technology at the Federal University of Technology - Parana from 2003 to 2004. Additionally, he attended IPADE Business School for a Programa In-Company HSBC in Business Administration and Management in 2016.
Initiatives and Improvements
In his current role, Mauricio Domingues Ribas has implemented several initiatives aimed at improving IT operations. Notably, he introduced a mindfulness program across technology areas in HSBC Mexico IT during the COVID-19 lockdown, which involved over 150 participants and received positive feedback. He also enhanced services-applications monitoring and resilience by increasing Time to Recover (TTR) by over 30%. His focus on fostering a collaborative environment between business, operations, and technical teams has contributed to a customer-centric vision within the organization.