Megan Steiner

Megan Steiner

Head Of Customer Strategy And Insight, Americas @ HSBC

About Megan Steiner

Megan Steiner serves as the Head of Customer Strategy and Insight for the Americas at HSBC, a position she has held since 2018. She has extensive experience in various marketing and design roles within HSBC, having worked with the company for over a decade.

Current Role at HSBC

Megan Steiner serves as the Head of Customer Strategy and Insight for the Americas at HSBC. She has held this position since 2018, contributing to the development and execution of customer-focused strategies within the organization. Her role involves analyzing customer insights to enhance service delivery and improve customer experiences across the Americas.

Previous Experience at HSBC

Megan Steiner has extensive experience at HSBC, having worked in various roles since 2006. She began her career in the Group Graduate Development Program and progressed through several positions, including Sales Manager, Marketing Specialist, and Vice President of Marketing. Her tenure at HSBC also included roles as Design Manager and Global Design Business Partner, where she focused on network development and design strategies.

Education and Expertise

Megan Steiner holds a Bachelor of Arts degree in International Political Economy from Fordham University, where she studied from 2000 to 2004. Additionally, she was a visiting student at the University of Oxford, focusing on Archaeology and Anthropology during the 2002-2003 academic year. Her educational background supports her expertise in customer strategy and marketing within the financial services sector.

Career Timeline

Megan Steiner's career at HSBC spans over a decade, with various roles that reflect her growth and expertise in marketing and customer strategy. She began in 2006 and has held multiple positions, including Executive Training Program, Marketing Planning Manager, and Global Marketing Manager. Her diverse experiences have shaped her current leadership role in customer strategy.

Educational Background

Megan Steiner completed her secondary education at Clarence High School. She then pursued higher education at Fordham University, earning a BA in International Political Economy. Her academic journey also included a year at the University of Oxford as a visiting student, where she studied Archaeology and Anthropology.

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