Melanie Zhu
About Melanie Zhu
Melanie Zhu is the Team Leader for the VIC/SA National Client Management Team at HSBC, where she has worked since 2021. She has extensive experience in the financial services industry, having held various roles at HSBC and a background in Marketing and Finance from the University of Melbourne.
Current Role at HSBC
Melanie Zhu currently serves as the Team Leader for the Victoria and South Australia National Client Management Team at HSBC. She has held this position since 2021, contributing to the management of client relationships and strategic initiatives within the financial services sector. Her role involves overseeing team operations and ensuring the delivery of high-quality service to clients.
Previous Experience at HSBC
Melanie Zhu has extensive experience at HSBC, having worked in various roles since 2013. She served as a Customer Service Representative and later progressed to positions such as Personal Banking Executive, Premier Relationship Manager, Senior Premier Relationship Manager, and Branch Manager. Her tenure at HSBC spanned from 2013 to 2021, during which she developed a strong foundation in customer relationship management and sales.
Education and Expertise
Melanie Zhu studied at the University of Melbourne, where she earned a Bachelor of Commerce with a focus on Marketing and Finance from 2011 to 2013. Her academic background complements her professional experience, particularly in strategy implementation and customer relationship management within the financial services industry. She possesses skills in mortgage lending and project management.
Background in Marketing
Before her career at HSBC, Melanie Zhu worked as a Marketing Assistant at What Wine Pty Ltd from 2013 to 2014. This role provided her with foundational marketing experience, which she later applied in her financial services roles. Additionally, she volunteered as a Website Editorial Assistant for Tennis Australia in 2013, further enhancing her marketing and communication skills.