Melissa Mc Dowell
About Melissa Mc Dowell
Melissa McDowell is a Mortgage Optimisation Support Officer at HSBC in the United Kingdom, where she has worked since 2021. She has a background in law, holding an HNC and HND in Legal Services and a Bachelor of Laws (LLB) from the University of Strathclyde.
Current Role at HSBC
Melissa McDowell serves as a Mortgage Optimisation Support Officer at HSBC, a position she has held since 2021. In this role, she focuses on enhancing the efficiency of mortgage processes and providing support to clients. Her experience in various roles within HSBC has equipped her with a comprehensive understanding of mortgage services.
Previous Experience at HSBC
Melissa McDowell has held multiple positions at HSBC prior to her current role. She worked as a Customer Service Representative from 2016 to 2017, followed by a role as a Mortgage Associate from 2017 to 2019. She then served as a Mortgage Relationship Officer from 2019 to 2021. These roles contributed to her expertise in customer service and mortgage operations.
Educational Background
Melissa McDowell has an extensive educational background in law. She studied at Motherwell College, where she earned an HNC in Legal Services in 2011 and an HND in Legal Services in 2012. She furthered her education at the University of Strathclyde, obtaining a Bachelor of Laws (LLB) Clinical from 2012 to 2014. Additionally, she completed an SVQ Level 3 in Providing Financial Services at Microcrom Training from 2016 to 2017.
Early Career Experience
Before her tenure at HSBC, Melissa McDowell gained experience in various roles. She worked as an Admin Assistant at Scullion LAW Ltd from 2010 to 2013, and as a Sales Advisor at Three from 2013 to 2016. Her early career also includes a position as a Receptionist at Macdonald Hotels & Resorts in 2008.